Warranties
10-year Workmanship Warranty
EGT warrants to the original purchaser (property owner at time work completed) that any installation procedures performed will be free from workmanship defects for a period of Ten (10) years (the warranty period) from the completion of product installed by EGT. EGT will provide service without charge, for a ten (10) year warranty period after the installation of the product if a problem occurs due to workmanship. Services will be rendered during EGT’s normal business hours of Monday through Friday, excluding holidays, from 9:00am until 4:00pm. Warranty service provided at other times shall be paid by the system owner at EGT’s emergency rate.
10-year Limited Product Warranty
EGT Warrants to the purchaser (property owner at time work completed) or subsequent property owners that any products installed in accordance with the initial installation agreement will be free from defects and/or production complications/failures for a period of ten (10) years. Coverages are pro-rata and will follow this schedule:
For a period of two (2) years following installation all modules, inverters, optimizers, electrical runs and any other component deemed part of the system installation will be serviced free of charge, including but not limited to parts, labor and shipping costs.
For a period of three (3) years following the first warranty period all modules, inverters, optimizers, electrical runs and any other component deemed part of the system installation will be serviced with a fee of seventy-nine dollars ($79). Fifty percent (50%) of all labor costs for repair or replacement is the responsibility of the system owner (unless covered under the manufacturer’s warranty) and will be billed according to EGT’s current service fee schedule. All parts and shipping costs will be free of charge.
For a period of five (5) years following the second warranty period all modules, inverters, optimizers, electrical runs and any other component deemed part of the system installation will be serviced with a fee of seventy-nine dollars ($79). All labor costs for repair or replacement will be the responsibility of the system owner (unless covered under the manufacturer’s warranty) and will be billed according to EGT’s current service fee schedule. All parts and shipping costs will be free of charge.
Panasonic – EGT Status: Elite Retailer/Installer
EGT Solar is proud to be a partner of Panasonic US and has received the Top retailer in our service area (Northwest United States) Award for Panasonic for the last three (3) years in a row.
Due to the status and certifications held by the EGT staff we are pleased to inform all EGT Clients who choose to install Panasonic modules will receive a 3-part warranty for 25 years from the date of installation. This warranty covers product failure, product degradation and Labor for servicing.
REC – EGT Status: Premier Retailer/Installer
EGT Solar is proud to be a partner of REC, a top of the line PV module manufacturer, and as of Spring 2023 we have been certified and granted status as a Premier Installer.
Due to this status and the required certifications held by the EGT staff we are pleased to inform all EGT Clients who choose to install REC modules will receive a 3-part warranty for 25 years from the date of installation. This warranty covers product failure, product degradation and Labor for servicing.
SolarEdge Service Support – Certified technicians on staff
EGT is a leading installer of SolarEdge products. Our service technicians are trained to commission and service systems as well as monitor the facilities we have installed for updates required and faults.
- SolarEdge Optimizers – 25yr Limited Warranty
- SolarEdge Inverter – 12 or 25yr Limited Warranty
- SolarEdge Storage components – 10yr Limited Warranty
Enphase Service Support – Certified technicians on staff
EGT is a leading installer of Enphase products. Our service technicians are trained to commission and service systems as well as monitor the facilities we have installed for updates required and faults.
- Enphase Microinverters – 25yr Limited Warranty
- Enphase Combiner – 5yr Limited Warranty
- Enphase storage components – 10yr Limited Warranty
SPAN – Premium Partner
EGT has been named a premium partner of SPAN in 2023. The SPAN smart home panel is the most innovative smart-home technology to date and we are proud to offer sales/service and distribution for the SPAN panel.
- SPAN panel – 10yr Limited Warranty
- SPAN Drive – 3yr Limited Warranty
- SPAN AC coupled controller – 10yr Limited Warranty